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Newszine 21 - January - February - March - 2001

NASS (Nasty, Arrogant, Stupid Service) 

    Just about every claim for support made for new arrivals in the Tees Valley has been handled badly by the National Asylum Support Service (NASS). Examples include: a dispersed family with four children under the age of five, and no one able to speak English, left in a bus station for over three hours. The Social Services Emergency Duty Team discovered a further three families in the same situation. The private housing provider, who claimed they were not informed by NASS of their arrival, had not met them.

    Sending a man to Leicester away from his best friend and only known contact in the UK, claiming that there wasn't any single male accommodation in the area (there were at least 20 suitable properties known to NASS for several weeks), and the same day dispersing a single man from Leicester to the Tees Valley, whose brother lives in Leicester! Dispersing a brother and a cousin of an asylum-seeker in Middlesbrough to Birmingham and Hull respectively. A refugee agency managed to reverse these last two dispersals.

    Faxes get lost, and sometimes turn up two months after being sent; a male asylum seeker dispersed to a women-only hostel just about as far away from Middlesbrough as it's possible to be; travel warrants sent to the wrong address or too late or not sent at all; the list goes on and on.

    It's no better when asylum seekers are dispersed to the Tees Valley. A man and his heavily pregnant wife put on the wrong bus and ending up in Dover instead of Middlesbrough, and then refusing Middlesbrough Council's offer of paying for overnight accommodation in Dover for dispersal the next day - NASS insisted that they travel to Middlesbrough that evening (over 350 miles) and arrived well after midnight; dispersing families without contacting the housing provider of their arriva; vouchers wrongly calculated; dispersals not taking place, yet NASS sending correspondence and vouchers to empty properties; etc. etc.

    NASS are a shambles, but I cannot believe that a lot of what they do is not done deliberately. It has to be government policy to ensure the dispersal and voucher system is as punitive as they can get away with. No organisation could possibly be as incompetent as NASS - can they?

    Nationally, between 30% - 40% of NASS applicants either withdraw their accommodation element of support once they arrive in an area starved of resources and support services, or do not make an application for accommodation in the first place. It results in huge numbers living in London (where the community support is) on friends' and families floors or living rough. The dispersal scheme is not working.

    No one accepts that there should be 'No Go Areas', but some areas are totally unsuitable to some asylum seekers. Single mothers should not be placed in areas under stress with high crime and vandalism. Empty properties are empty for a reason and asylum seekers have been the target of racist abuse and attacks. Many feel under siege. The BNP have been leafleting and now have the confidence to stand candidates in local elections on an anti-asylum seekers platform, given succour by the racist language of politicians and the tabloid press.

    No one is denying that resources and services are stretched in London and the south east. But to alleviate the situation, surely the government has to make it advantageous to live in the provinces. Give people 100% of Income Support - in cash - and housing benefits, and invest in community development initiatives to increase the capacity of community groups. Increase resources for regional support, health and education services. Allow all asylum seekers to work from day one and contribute to society.

    There is one area that the Home Office is spending more money on in the Tees Valley, and that's an extra Chief Immigration Officers post. Why? We think it's to deal solely with removals and deportations.

Anon: North East Coalition For Asylum Rights