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Contacting Airlines

Contact details for commercial airlines known to be used by UKBA for individual deportation flights. The initials following the name of the company are the ones used to identify them in the flight number. For example, KQ101 is a Kenya Airways flight. If the flight number starts with PVT, this means it is a charter flight and the operating company will not be revealed.

stop the plane

Remember: if you are going to contact airlines for last-minute anti-deportation campaigning, politely explain to the airline that UKBA are trying to remove someone against their will. Explain why they would be at risk if they are removed, or why it is a breach of their human rights to be removed, and why they need to stay in the UK.

Keep it simple, clear and calm. It is UKBA who are responsible for the deportation, but you wish to raise your concerns (for the airline's reputation, the individual being deported, and the other passengers on the flight) that the airline is involved in this act.

For a step-by-step guide to last-minute airline campaigning, click here.

These contact details are subject to change. If you notice out-of-date information on this page, let us know! There are often alternative numbers and addresses. If in doubt, try them all and share information about responses with the campaign group. If emails are being blocked, try changing the subject header.

Air France (AF)
Plesman House, 2a Cains Lane, Bedfont, Middlesex, TW14 9RL

tel 0871 663 3777

(option 1 for English, then option 5, then option 4)

fax 020 8584 4417
email: [email protected]
customer relations online complaint form ('make a claim')

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British Airways (BA)

Head Office, Waterside,
PO Box 365, Harmondsworth,
Middlesex, UB7 0GB

tel 0844 493 0787

email: [email protected]

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Ethiopian Airlines (ET)
Room 238, East Wing Terminal 3,
London Heathrow Airport, Middlesex, TW6 1JT
tel 020 8745 4234 or 4235
fax: 020 8745 7936
email: [email protected]
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Gulf Air (GF)
Terminal 4, Zone E, Heathrow Airport
London, TW6 3BF
tel: 020 8750 3012
fax: 020 8600 7462
email: [email protected]
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Kenya Airways (KQ)
World Business Centre 3, 1208 Newall Road, Heathrow Airport Hounslow, Middlesex, TW6 2TA
tel: 020 82831800 fax: 020 8283 1880
email: [email protected] and [email protected]
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Royal Air Maroc (AT)
Royal Air Maroc UK
Lagham House, 32-33 Gosfield Street
London W1W 6ED
tel: 020 730 758 00
email: [email protected]
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Royal Jordanian (RJ)
32 Brook Street
Mayfair
London
W1K 5DL
tel: 020 7878 6300 or 08719 112 112
fax: 020 874 85251
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Qatar Airways (QR)
3rd Floor, Victoria Buildings, Albert Square
1-7 Princess Street, Manchester, M2 4DF
telephone: 0844 846 8380 or 020 7341 6031
fax: 0161 838 5398
email: [email protected]
[email protected]
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Virgin Atlantic (VS)
Customer Relations, PO Box 747
Dunstable, LU6 9AH
tel: 0844 811 0000
fax: 0844 209 8708
email: [email protected]
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